Frequently Asked Questions

Below you will find frequently asked questions. If you have any doubts or would like to receive information, please contact us here: Contacts

FAQ

How do you buy it?

Purchasing on acantostudio.com is quick and easy:

  1. Browse the catalog and click on the product you are interested in
  2. In the details tab, select your size and quantity and click on "Add to cart"
  3. A dialog box will open, click on “View Cart”
  4. Click on "Complete order" and enter your shipping and payment details.

You can check and change the contents of your cart at any time and pay with major credit cards (MasterCard, Visa, American Express, and PostePay), PayPal, or bank transfer.

Do I have to register to make a purchase?

No, you do not need to register on our site to make purchases.

However, registration is quick, free, secure, and gives you access to many benefits.

How can I check the status of my shipment?

Once the order is processed and the ordered product has
Once left our warehouse, the customer will receive an email with the
tracking number and estimated delivery date.

Can I change my order before it ships?

The change is possible before the warehouse has
Your order has been processed. If you have changed your mind, please
We recommend that you contact Customer Service immediately, which
will check the status of your request.

In every
case, within 14 days of delivery of the order you can request the
Returns, for any reason. Find more information in the area
“Returns & Refunds” or in the “Terms and Conditions” area.